NormBishop's Forum Comments

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Login Error! Can't login via mobile web

Hi pb. Thanks for the quick response.

I've actually taken the non-working phones and attempted to access the site, exactly like I do on my phone myself, without success, so it must be something else.

Do we have any other options?

- Norm -
posted by NormBishop December 2, 2009 at 11:04 AM

Hi. I am successfully using your mobile site to access our vehicles but there are couple of people in my family that are having problems in accessing the mobile site. We are all using the same phones (Sprint palm 755p with data/web connections). They are getting the following error message when trying to log in to the mobile site:

"Login Error!

The form wasn't submitted properly, there's no email defined."

Like I said, I'm using the same type of phone as they are and I can get connected, but they cant. I've verified that they are using the same login email and password as I am.

Can you help?

Thanks,

- Norm -
posted by NormBishop December 2, 2009 at 9:35 AM