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Old 06-19-2015, 04:22 PM   #1
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Join Date: Apr 2015
Posts: 1
Country: United States
Location: Missoula, MT
Account suspended for15 minutes

I am trying to set up the Fuelly app on my phone. I downloaded and tried to log in. It told me I had the wrong account info.

So I came to the website to reset my password, or something. I can't log in there either. So I hit the "Forgot password" link. Clicked the link in the email I received. Was taken to a page where I could enter the new password twice. Did that, and then hit "Log in". Entered the new password I JUST CREATED and get told it was an invalid password.

Apparently tried to entered my correct password too many times, got the "Account disabled for 15 minutes" message.

What retarded thing is the site doing?

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Old 06-19-2015, 10:50 PM   #2
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Join Date: Feb 2013
Posts: 1,900
Country: United States
Location: San Antonio, TX
Sorry you were having trouble. Any chance you were using auto-fill when entering your username or email address? Sometimes an added space before or after (normally before) can throw things off.

Let me know if you run into similar issues again.
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