Where did my car data go?!

[donmontalvo]

Where did my car go?!

I signed in today and saw my 2012 Honda CR-V is gone!

What, do I need to start fresh!? Is there an issue?! How do I get my data back!?

[donmontalvo]

This is scary, can I trust fuelly.com won't lose my data? No response, no data, this is aweful. Please help.

[rfruth]

My 2014 Focus isn't showing up either, figured it's because only two fillups so far but not sure

[donmontalvo]

I re-added the car, that explains why you only see one or two entries.

The issue is I had over a year's worth of data, it disappeared. I need to get that data restored.

I know this is a free service, but the data was valuable to me, I really would like to get it back.

Thanks

[donmontalvo]

I just logged on to crvownersclub.com where my badge hasn't updated yet.

There, my CR-V shows having 66 fuel ups.

This really is a heart breaker, I'm going to have to go back to tracking via Excel if we can't get my data restored.

Don

[RobertV]

Hello Don,

Sorry about the delay, I saw your message to the Help Desk today. Responding to it now...