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08-21-2008, 09:35 AM
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#11
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Registered Member
Join Date: Apr 2008
Posts: 1,831
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also a thought, when you get your car back, you may want to take off all the other stuff you have done to it. I can see them looking at you as a target from here on out.
not the scangauge? then it must be all this extra sheet metal you added or the fact that you bumped up your tire pressure and it rattled the car lose. no warranty for you.
you see what I am saying. it has to be someones fault and they don't want to claim it.
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Be the change you wish to see in the world
--Mahatma Gandhi
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08-21-2008, 09:38 AM
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#12
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Site Team / Moderator
Join Date: Sep 2008
Location: Northern Virginia
Posts: 4,723
Country: United States
Location: Northern Virginia
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Glad to hear that you got the issue resolved (hopefully). I'm still waiting for my email to be returned. Maybe I should try calling...
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08-21-2008, 09:42 AM
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#13
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Registered Member
Join Date: Aug 2008
Posts: 37
Country: United States
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Quote:
Originally Posted by Jay2TheRescue
Glad to hear that you got the issue resolved (hopefully). I'm still waiting for my email to be returned. Maybe I should try calling...
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Yeah I would just call and talk with Ron ... 888-433-5664. I may have got lucky because I was spam redialing to get someone as soon as they turned off their answering machine. 
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2007 Vibe (base-5 speed man)
MODS = Added CC, 15% Tint, New wheels, Nav/DVD, Polk speakers, Infinity sub/amp, Console Outlet,
MODS = ScanGauge II, Perm. alum. grill block, belly pan, Removed antenna, Tire pres. 44 psi
Future MODS = Removable lower grill block, Clear fog covers, 195 deg. therm, Rear spoiler, Full belly pan
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08-21-2008, 10:46 AM
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#14
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Registered Member
Join Date: Oct 2007
Posts: 698
Country: United States
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Were I you, I would also (if you have not already done so) contact GMs district office and apprise them of the situation. Their address, phone number, and probably email should be in the back of your owner's manual.
__________________
"We are forces of chaos and anarchy. Everything they say we are we are, and we are very proud of ourselves!" -- Jefferson Airplane
Dick Naugle says: 1. Prepare food fresh. 2. Serve customers fast. 3. Keep place clean.
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08-21-2008, 11:15 AM
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#15
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Registered Member
Join Date: Apr 2008
Posts: 689
Country: United States
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I agree with everyone else the scan gauge didn't cause the problem. The only thing it is doing is relaying information that is being fed into the computer. Any type of scan tool when used is only hacking into the computers memory so why would this one be any different than one made by GM or any other manufacturer. I think it would be funny if it was a vacuum leak as Ron suggested. I'll bet the service personnel would never admit it though they would tell you anything but the truth and probably replace something else just so they could claim that was the problem all along. I'll bet that service manager was really surprised to know that you took your concerns to the maker of the scan gauge. She'll probably be more careful what she says and who she says it to from now on. Glad everything got worked out for you.
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Hipermiler
#47 on my way to #1
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08-21-2008, 11:24 AM
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#16
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|V3|2D
Join Date: Mar 2006
Posts: 1,186
Country: United States
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wow that is awesome.
i am going to buy a scan gauge.
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don't waste your time or time will waste you
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08-21-2008, 12:33 PM
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#17
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Registered Member
Join Date: Apr 2008
Posts: 1,831
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I always say "who is going to believe in your product if you don't believe in it yourself"
Ron obviously does.
its a really good product and does it's job well. well worth the money
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Be the change you wish to see in the world
--Mahatma Gandhi
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08-21-2008, 12:37 PM
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#18
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|V3|2D
Join Date: Mar 2006
Posts: 1,186
Country: United States
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the beauty in the scan gauge is that it doesnt claim to save fuel. it helps YOU save it. its very concrete
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don't waste your time or time will waste you
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08-21-2008, 12:41 PM
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#19
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Registered Member
Join Date: Feb 2008
Posts: 68
Country: United States
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Went and see your engine light come on the same day you have a new ECU...I dont think it's the problem at all.
*I see you have a Vibe (Toyota), and they are right, they can't reflash the ECU NOT DOES THE SCANGAUGE.
http://72.14.205.104/search?q=cache:...ient=firefox-a
Read through it, a simple vaccum leak or a bad MAF might be the cause.
I'm baffled at how sucky some mechanics are.
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08-21-2008, 12:44 PM
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#20
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Registered Member
Join Date: Apr 2007
Posts: 207
Country: United States
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Quote:
Originally Posted by BEEF
I always say "who is going to believe in your product if you don't believe in it yourself"
Ron obviously does.
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Well said. I doubt Ron will/can pick up every call and personally answer every email but that's an excellent example of amazing customer service!
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