Gas Cubby 3.1.9 - Fuelly Forums

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Old 05-31-2017, 05:40 AM   #1
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Gas Cubby 3.1.9

Updated to latest v3.1.9 last night and my IOS mobile app won't run and crashes every time. This is the first problem I've had with this app; even the recent conversion went trouble-free. Please fix soon! I love and depend on Gas Cubby!
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Old 05-31-2017, 07:26 AM   #2
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Me too. Same issue.
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Old 05-31-2017, 10:38 AM   #3
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Me too same issue.
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Old 06-01-2017, 04:32 AM   #4
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Updated to Gas Cubby 3.1.9

I updated to Gas Cubby 3.1.9 yesterday and cannot get into the application since that version was updated. Hope that there is a solution very soon as I use this app almost every day to track stuff on my vehicles.
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Old 06-01-2017, 08:19 AM   #5
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Please verify that your data has synced to your Fuelly profiles. If yes, then delete Gas Cubby and re-install from the app store. Login by clicking "Set Up Sync" and the data will sync from Fuelly back to your iPhone.

This will correct the crashing/failure to open issue.
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Old 06-01-2017, 09:59 AM   #6
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Quote:
Originally Posted by EMY92 View Post
Please verify that your data has synced to your Fuelly profiles. If yes, then delete Gas Cubby and re-install from the app store. Login by clicking "Set Up Sync" and the data will sync from Fuelly back to your iPhone.

This will correct the crashing/failure to open issue.

I just used this workaround with success.

I logged onto the Fuelly site to make sure my most recent activity was reflected on the website. Then I deleted the app on all devices, re-installed the app from the store and re-synced the data. Worked fine.
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Old 06-01-2017, 10:17 AM   #7
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I'm glad to see that you're able to post.

The delete and re-install works. I also do the app testing, the problems reported never occurred because I always delete & re-install between the tests.

The developers are currently digging into this.
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Old 06-01-2017, 10:48 AM   #8
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Quote:
Originally Posted by EMY92 View Post
Please verify that your data has synced to your Fuelly profiles. If yes, then delete Gas Cubby and re-install from the app store. Login by clicking "Set Up Sync" and the data will sync from Fuelly back to your iPhone.

This will correct the crashing/failure to open issue.

I was able to use this process and it worked fine. The only issue that I am seeing now is that the system is working very slowly. I am Syncing All Data now and will try it again after completion. I will check back tomorrow to see about the slowness in performance.
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Old 06-05-2017, 09:49 AM   #9
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I did not have this issue until 3.1.11
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Old 06-06-2017, 07:22 AM   #10
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I'll notify the developers.
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