Issues and Questions with GC 3.0 Update

[RobertV]

Originally Posted by dianabass

I've lost all my 'service records' and all my fill ups are duplicated along with service reminders. This is absolutely ridiculous. I was hijacked and forces to upgrade while I was standing at the gas pump. Help!!!

Originally Posted by smokechaser

I deleted my vehicle by mistake after the duplicates showed up. Now I lost my data too. How can I restore my data from day 1 of the upgrade or just before it.

If you haven't already, please update to 3.0.8 which will allow you to re-do the migration. More info here: http://www.fuelly.com/forums/f41/mis...ade-18895.html

[dianabass]

I've upgraded to 3.0.8 and none of my data has been updated. All of my service records are missing. I also followed the directions to re-run the upgrade as listed above and again, no change. I need my data back. I have no records other than what was in gas cubby. When I do the export it doesn't have my services records either.

[RobertV]

Originally Posted by dianabass

I need my data back. I have no records other than what was in gas cubby.

Can you expand on this? The backups were everything that was in v2.7 prior to update to 3.0.

[dianabass]

I have absolutely zero service records. I only have fuel records.

[andyrobo]

Originally Posted by dianabass

I have absolutely zero service records. I only have fuel records.

Diana, sorry about the issues you are having. We will look into them on Monday when the developers are back to work. We will get back to you ASAP.

[dianabass]

It's now Tuesday. What is the status of this issue.

[EMY92]

dianabass,

Please check your Private Messages.