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Old 02-19-2015, 10:34 AM   #1
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No Numpad for Odometer entry

I tried e-mailing support weeks ago and never got a response.

I now have a pocket full of sales receipts because I can no longer enter data in GasCubby! One of the first fields is the Odometer reading. When I click that, the numpad disappears. I have tried force-quitting the app, and restarting my phone. No luck.

I am running version 2.7.1 of the app on an iPhone 5S with iOS 8.1.3. I am hesitant to delete and reinstall because I don't want to lose all of my data.

Help?
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Old 02-19-2015, 12:36 PM   #2
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Did you email "support @ fuelly.com" (w/o spaces) because I do not show a message in our Help Desk matching your name or email.

Sorry about that regardless.

Please go to Settings -> Adv Settings -> Number Pad Settings -> and ensure Number Pad is turned ON (green).

Then try and enter a fillup again.
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Old 02-19-2015, 02:58 PM   #3
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It appears the owed apology is mine. I have memory of sending to bugz@gascubby.com per the website's instruction, but can find no proof that I have done so recently.

Your suggestion worked, of course. It begs the question, however: When did it ever get turned OFF? It was NOT by me. (I say that--my memory, given the above, is obviously suspect! :-) ) But no one else uses my phone! Perhaps as part of an update?
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Old 02-19-2015, 05:37 PM   #4
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That email address goes to the prior owner of Cubby.
Nothing you did, iOS 8 isn't playing nice with the rotary number entering style the app used to use as default.
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