Fixed: data recovery - Fuelly Forums

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Old 09-23-2015, 07:19 AM   #1
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data recovery

I did a factory reset on my phone. Prior to that I backed up my data into my Google drive via the Acar app. When I got acar reinstalled and attempted to recover my data the restore feature cant find the file. I copied the file into the proper folder in my internal storage to no avail? Help?
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Old 09-23-2015, 10:57 AM   #2
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Sorry you're having trouble.

I see you've sent in a Help Ticket; so let's try troubleshooting through there.
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Old 09-23-2015, 01:23 PM   #3
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Fixed! I had renamed the backup file to something other than the format recognized by aCar. I renamed it back and the app found it and I was able to restore my data. Thanks Robert V.!
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