Issue Refreshing Old Data - Fuelly Forums

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Old 06-01-2017, 09:46 AM   #1
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Issue Refreshing Old Data

My emails to support@fuelly.com are being returned as "undeliverable" so I'm thankful to have found this forum. Ive been a user since the original GasCubby was first released. Loved it then and love this new version also, but do have an on-going issue that I need help with. This seems to have been a problem for the last several versions. I'm currently on version 3.1.8

It seems like two to three times a year my highest MPG will change and be way off my avg. When I scroll down and find the offending gas entry, I can fix it by simply putting it in edit mode, then save it without changing any of the data in the entry - no problem takes a few seconds. It becomes a issue because I must do the same for every single entry after it to present time!

First time it happened I dismissed it as a bug that would be fixed. Second time I deleted and reinstalled the app. Now, today its happened for about the 5th time and I realize something must be wrong with the app. I feel a way to refresh/recalculate all the entries in the app would solve this, is there a way to do that? ...if not is there another way to fix this issue?
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Old 06-02-2017, 04:03 AM   #2
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I have not seen this issue before. Therefore, we haven't been looking for a bug to fix.

Do you have the dates/vehicles that this happened on?

The emails from 3.1.8 should be going to Support@Fuelly.com.

I suggest that you verify that your data has synced to Fuelly, then delete and re-install the app. Login by clicking "Set Up Sync" and the data will sync from Fuelly to your iPhone, this will hopefully clear the issue that has affected your data.
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