Update has lost my July fill-up data?
Hi.
Just got back from a few weeks away, in which time the big software update has taken place. I have added a couple of fill-ups since my return, but I note that my July fill-up data has seemingly disappeared? Also, my login has reverted back to a previous email address/password. My first fill-up after the break registered something like 192MPG (I wish...), whilst my averate is about 38MPG, so there are quite a few miles-worth of fill-ups now missing. Please help. Thanks. |
This is strange...
Do you remember how you were entering the fill-ups in July? How many were there? After entering them did you see them listed in your fuel-log on the site, or app? As for the login changing, that's definitely odd since none of that was changed and moved over from Old Fuelly. |
Hi Robert.
I may have to let the login issue go - it is possible I did not update Fuelly with my new email address when I migrated from one email account to the new one. I was pretty sure I had changed all my logins, but the possibility remains that I missed one. Although it is odd that my browser saved email/password for Fuelly was my new one...? After I fill in the fuelly 'add fill-up', I usually just toss the receipt away, so I don't have any conclusive proof of dates, mileages, etc in July unfortunately. I just know that I must have had at least one fill-up in the month, as a tank never lasts more than 2-3 weeks, and my last fill-up recorded on here is from the end of June, before I went away at the end of July. I always use the site by the way - never the app. I have never noticed any fill-up *not* update the records appropriately. Just to aggravate the situation, the first two fills after my return were only partial, so it won't be until I next fill up that any sudden spikes in mpg/mileage etc will show up. I just wondered if it was perhaps possible to look at any pre-upgrade data backups to see if anything was there which isn't now? Although I appreciate that's probably quite a job to undertake just for one person's record... |
I passed this along to our Team to review.
I took a quick look at Old Fuelly (pre-move data) and it showed your last logged fill-up was June 5th. This makes sense since we moved June 12th. We'll take a look at some backups and see if we can retrieve any data for July. Will keep you posted. Thanks! |
You've got me doubting my own sanity now! :)
Although I have to say my last 2 fills before the upgrade were 6 June and 30 June...? (Not counting any in July I have yet to remember!) |
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Hi Robert,
Just thought I would come back to this one for some closure. After a couple of partial fill-ups the car has now beem brimmed for the first time in a while, and the data doesn't look out of place. I would assume a missed fill-up would cause a large spike in the mpg graph, and there isn't one. I think I'll have to put this one down to age... :) Sorry to have troubled you. |
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