v3 app crashes every time
Was this app tested on IPhone 4 (ios 7.1.2)? It won't load and simply crashes on the start screen. I've tried uninstalling & reinstalling the app and it still crashes.
Works fine on my wife's iphone 6. -Andrew |
Does it let you login at all?
If it does let you login, is it crashing as it's attempting to sync your data? |
The first time it loaded up I was able to enter my credentials and then it hung on the data sync. Now it just crashes immediately.
I uninstall/reinstall and same things happen. |
Sounds like a memory (or lack thereof) issue causing the crash. Especially since you can login fine on your wife's device.
Here's some tips you can try to speed up your device/free up some RAM- Top 5 tips to speed up an iPhone 4 or iPhone 4s running iOS 7 | iMore Alternatively, I would recommend using the mobile web site to log fuel ups: m.fuelly.com |
I have the same thing, got to the log on, then it always crashes. I have a iphone 4 too on 7.1.2.
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I'll talk with our developer to see if there's any more trimming we can do, but I know we spent over 3 weeks trimming down the memory usage significantly (and as much as we could at the time). Therefore, I'm not sure what else can be done to help those few of you with the iPhone 4. |
Mine is doing the same thing, but I have a 5s running ios 7.1.2. Tried all the rebooting. Delete and reinstall. Nothing works.
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Was v3 ever tested on an iphone 4 or an ios 7 device? |
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Running out of memory or an OS-specific issue. iOS7 isn't much different from 8 in regards to the stuff we're using. The fact that you can login to your account/sync your data on your wife's device means there's nothing in the data that's triggering the crash. This leaves us with ultimately, lack of memory on your specific device. Quote:
Keep in mind our testing devices aren't necessarily our primary phone/device. So they aren't going to be filled with many apps, pictures/media, etc and may have just enough RAM to complete the sync process while yours may not. |
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