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-   -   cant properly sync to new phone Errors, unable to sync (https://www.fuelly.com/forums/f41/cant-properly-sync-to-new-phone-errors-unable-to-sync-20417.html)

poyang 01-29-2019 11:35 PM

cant properly sync to new phone Errors, unable to sync
 
Hi, I cant seem to properly sync my data to my new phone
Only repair logs are synced
All fuelups are in red, and has this "Errors, unable to sync" message
ERRORS
Unable to sync this fuelup. Make sure it has a valid fuel amount and odometer/trip length and try again.

Ive double checked my data.. Everything seems to be in the proper amount..

Help..?

EMY92 01-30-2019 04:23 AM

Please select the right country for your vehicle. There is a price filter set for the US, Canada, and the EU to prevent prices greater than $30/gallon from being accepted.

poyang 02-26-2019 09:01 PM

Quote:

Originally Posted by EMY92 (Post 199410)
Please select the right country for your vehicle. There is a price filter set for the US, Canada, and the EU to prevent prices greater than $30/gallon from being accepted.

Hi. Thank you for your reply. This seems to fix new entries I have made since fixing the country. However, I still can not sync old fuel ups. Is there a work around for this..?

Thank you

EMY92 02-27-2019 01:40 AM

Open the app and go to Contact Support. Send a help request through the app. Be sure to include the backup file and app logs.

I looked in the server logs, but they were not helpful.


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