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Search: Posts Made By: andyrobo
Forum: iOS | Fuelly Mobile 05-24-2022, 07:15 AM
Replies: 25
Views: 9,383
Posted By andyrobo
Hey there, so we are still here and I'm sorry if...

Hey there, so we are still here and I'm sorry if you all have had issues. I just read this thread for the first time and will look into the subscription issues. Also, there was an issue with our...
Forum: iOS | Fuelly Mobile 09-18-2018, 07:00 PM
Replies: 22
Views: 8,466
Posted By andyrobo
The benefit to paying for GasCubby back in the...

The benefit to paying for GasCubby back in the day was that you did not have to see ads. The new app knows if you were a paid user and will not show ads.

There are some new features we have added...
Forum: iOS | Fuelly Mobile 12-20-2017, 04:57 AM
Replies: 2
For Future Release: Trip Logging
Views: 1,361
Posted By andyrobo
Yes, this is something that will be added to the...

Yes, this is something that will be added to the iOS app in the future. We cannot provide an ETA at this time but we understand the need and will get this built as soon as possible.
Forum: iOS | Fuelly Mobile 12-20-2017, 04:56 AM
Replies: 3
Views: 2,275
Posted By andyrobo
Thanks for reporting this. We are aware of the...

Thanks for reporting this. We are aware of the issue and our developers will work to find a solution as soon as possible.
Forum: iOS | Fuelly Mobile 12-20-2017, 04:26 AM
Replies: 10
Views: 3,813
Posted By andyrobo
The app is designed so that former Gas Cubby Pro...

The app is designed so that former Gas Cubby Pro users will be able to continue to use the app without seeing ads. They will still see the Upgrade to Premium is in the burger menu because there are...
Forum: iOS | Fuelly Mobile 10-12-2017, 05:49 AM
Replies: 8
Views: 3,371
Posted By andyrobo
Here is some more background so you have a better...

Here is some more background so you have a better perspective of what's going on.

A Fuelly user built an app called GasTracker that scraped our site and offered a native app experience. We bought...
Forum: iOS | Fuelly Mobile 09-21-2016, 06:59 AM
Replies: 8
Views: 3,126
Posted By andyrobo
Yes, it's not too far away.

Yes, it's not too far away.
Forum: iOS | Fuelly Mobile 09-21-2016, 06:51 AM
Replies: 88
Views: 28,644
Posted By andyrobo
Actually, I don't think it was a network issue. ...

Actually, I don't think it was a network issue. The primary issue for botched migrations was data in the old database not in the expected format for the new database. This migration happened only...
Forum: iOS | Fuelly Mobile 09-16-2016, 04:04 PM
Replies: 88
Views: 28,644
Posted By andyrobo
Diana, I sent you a direct message asking for any...

Diana, I sent you a direct message asking for any other email addresses that might be connected to the old sync server. That server was left untouched, all the synced data is still on it. So if we...
Forum: iOS | Fuelly Mobile 09-12-2016, 05:05 PM
Replies: 1
Views: 973
Posted By andyrobo
You should be able to click on the fuel-log entry...

You should be able to click on the fuel-log entry and then click edit.
Forum: aCar | Mobile for Android 09-12-2016, 05:00 PM
Replies: 2
Views: 1,609
Posted By andyrobo
Technically we no longer support the unlocker...

Technically we no longer support the unlocker from Amazon. So you would need to buy a new one from the Google Play Store. As a courtesy, in some rare cases, we have refunded users who bought a...
Forum: iOS | Fuelly Mobile 09-12-2016, 04:53 PM
Replies: 3
Views: 971
Posted By andyrobo
dc059, Sorry to hear about the issues you are...

dc059, Sorry to hear about the issues you are having. When did you upgrade from 2.7 to 3.0? Have you tried to rerun the upgrade (instructions found here...
Forum: iOS | Fuelly Mobile 09-12-2016, 04:49 PM
Replies: 7
Views: 2,112
Posted By andyrobo
It was not added in this past release, the option...

It was not added in this past release, the option has existed in all the v3 versions. Either way, glad you found it and able to move forward.

Thanks for providing this list. We are queuing up...
Forum: General Discussion (Off-Topic) 09-12-2016, 03:57 PM
Replies: 32
Views: 4,863
Posted By andyrobo
Continuous variable transmissions are neat to...

Continuous variable transmissions are neat to understand:
https://www.youtube.com/watch?v=dLNDGUISTYM

I too am excited about electric! The biggest hurdle is storing energy. Sure Tesla is...
Forum: iOS | Fuelly Mobile 09-12-2016, 03:50 PM
Replies: 9
Views: 1,675
Posted By andyrobo
Dave, Sorry about this inconvenience. The...

Dave,

Sorry about this inconvenience. The root cause of this is that GasCubby had some default reminders for everyone but were not all viewable in the old app. It was not possible to discern...
Forum: iOS | Fuelly Mobile 09-12-2016, 03:47 PM
Replies: 8
Views: 3,126
Posted By andyrobo
At this time it's not possible to transfer to Gas...

At this time it's not possible to transfer to Gas Cubby (paid) 3.0. We will be launching Gas Cubby 3.0 for the free users here in near future once more issues have been resolved. At that time the...
Forum: iOS | Fuelly Mobile 09-12-2016, 03:47 AM
Replies: 88
Views: 28,644
Posted By andyrobo
Great, I'm glad you are all set.

Great, I'm glad you are all set.
Forum: iOS | Fuelly Mobile 09-12-2016, 03:43 AM
Replies: 3
Views: 1,000
Posted By andyrobo
Richard, sorry for the issues. We will look...

Richard, sorry for the issues. We will look into the problem. Hang tight so we can figure out what's going on with your data.
Forum: iOS | Fuelly Mobile 09-11-2016, 07:05 PM
Replies: 3
Views: 1,000
Posted By andyrobo
Richard, Please re-run the upgrade again...

Richard,

Please re-run the upgrade again (link that you posted). Please report back so we know if that fixed the issue or not.

Regards,

Andy
Forum: iOS | Fuelly Mobile 09-11-2016, 07:03 PM
Replies: 48
Views: 23,586
Posted By andyrobo
You need to follow the instructions at the link...

You need to follow the instructions at the link below. Basically install the app from the app store, then follow the instructions to re-run the upgrade and you will paste in the backup URL. That...
Forum: Fuelly Web Support and Community News 09-10-2016, 03:08 PM
Replies: 220
Sticky: Missing Cars
Views: 62,315
Posted By andyrobo
Can you force close the app and then reopen and...

Can you force close the app and then reopen and let is know if that fixed the issue. Here are instructions on force close:
https://support.apple.com/en-us/HT201330

Thanks for reporting back.
Forum: General Fuel Topics 09-10-2016, 03:03 PM
Replies: 3
Views: 1,359
Posted By andyrobo
Wow, pretty solid MPG on your truck!

Wow, pretty solid MPG on your truck!
Forum: Fuelly Web Support and Community News 09-10-2016, 02:34 PM
Replies: 4
Views: 1,207
Posted By andyrobo
Yes, they do look like duplicates. Kenswa, if...

Yes, they do look like duplicates. Kenswa, if you can confirm this, you can clean them up with the tool posted on the duplicate vehicles here:...
Forum: iOS | Fuelly Mobile 09-10-2016, 02:29 PM
Replies: 3
Views: 778
Posted By andyrobo
aadams - We no longer support the combined view...

aadams - We no longer support the combined view to see stats, logs, graphs from all the vehicles combined.
Forum: iOS | Fuelly Mobile 09-10-2016, 02:28 PM
Replies: 16
Views: 3,224
Posted By andyrobo
Diana, sorry about the issues you are having. We...

Diana, sorry about the issues you are having. We will look into them on Monday when the developers are back to work. We will get back to you ASAP.
Showing results 1 to 25 of 277

 
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