Remove From Garage After a Car Has Been Transferred - Fuelly Forums

Click here to see important news regarding the aCar App

Go Back   Fuelly Forums > Fuelly Community Support > Fuelly Web Support and Community News
Today's Posts Search Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 01-07-2017, 11:42 AM   #1
Registered Member
 
Join Date: Mar 2011
Posts: 3
Country: United States
Location: Aurora, Illinois
Exclamation Remove From Garage After a Car Has Been Transferred

I sold a car last summer and transferred it to the new owner. He received it, yet the car is still in my garage (and I can add notes to it, whoops). There is no way to retire it once it has been transferred unfortunately. I'd like to retire it from MY garage, keep it in my retired list, but get it out of my garage and in full ownership of the new (current) owner.


Can someone assist with this?


Thanks!


Doug
__________________

apexspeed is offline   Reply With Quote
Old 01-09-2017, 03:16 AM   #2
Site Team
 
Join Date: Sep 2016
Posts: 702
Country: United States
My guess is that the vehicle was shared, not transferred. Shared vehicles will remain in both user's garage and can have data entered by both users.

Please try to transfer that vehicle to your friend, they will need to accept this in their Fuelly Mail. A transfer will remove the vehicle from your garage once accepted.
__________________

EMY92 is offline   Reply With Quote
Old 01-09-2017, 08:33 AM   #3
Registered Member
 
Join Date: Mar 2011
Posts: 3
Country: United States
Location: Aurora, Illinois
Yeah, see, that's the problem. It WAS transferred and not shared and was accepted by the new owner last June. He's still using Fuelly regularly, and I can see the current activity (and can even edit the notes). The problem is I don't have any control of that car's profile at all, and can't send a transfer or retire it or anything else. There are no options that were there when I still owned it.

I should have retired it, then transferred it to the new owner. Instead I tried to transfer then retire the car from my garage, and the option disappeared from the Profile.
apexspeed is offline   Reply With Quote
Old 01-09-2017, 08:43 AM   #4
Site Team
 
Join Date: Sep 2016
Posts: 702
Country: United States
I will attempt to retire the vehicle from your garage. If you or your friend have issues after I do so, please let me know.

It has been retired.
EMY92 is offline   Reply With Quote
Old 01-09-2017, 08:49 AM   #5
Registered Member
 
Join Date: Mar 2011
Posts: 3
Country: United States
Location: Aurora, Illinois
Thank you, thank you, thank you!
apexspeed is offline   Reply With Quote
Old 01-09-2017, 08:52 AM   #6
Site Team
 
Join Date: Sep 2016
Posts: 702
Country: United States
If I get a help desk ticket from your friend, I'm blaming you!

__________________

EMY92 is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Fuelly iOS Apps
Powered by vBadvanced CMPS v3.2.3


All times are GMT -8. The time now is 12:23 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.