Entering older service records - Fuelly Forums

Click here to see important news regarding the aCar App

Go Back   Fuelly Forums > Fuelly Community Support > aCar | Mobile for Android
Today's Posts Search Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 09-14-2017, 07:35 AM   #1
Registered Member
 
Join Date: Sep 2017
Posts: 2
Country: United States
Entering older service records

Hey All,

I'm using aCar for android. I forgot to enter a particular service with my vehicle from back in January of this year. When I enter the record with the current mileage, then go and edit the record and change the mileage to my (6 month old mileage record), aCar will not let me save the record, I get a red exclamation mark near the mileage entry and I can't save the information..

This is really frustrating, I've simply forgotten to add one part of a service, now the app will not let me record the correct mileage of the service. Does anyone know how to get this task accomplished? Thanks
__________________

photousa is offline   Reply With Quote
Old 09-14-2017, 08:42 AM   #2
Registered Member
 
Join Date: Jun 2017
Posts: 1,461
Country: United Kingdom
Location: Danderhall
Can you not edit the original entry? You certainly can on the computer version of Fuelly that I use.
__________________

__________________
2009 Skoda Fabia Elegance 1.4 16V
JockoT is offline   Reply With Quote
Old 09-14-2017, 08:53 AM   #3
Registered Member
 
Join Date: Sep 2017
Posts: 2
Country: United States
Thanks JockoT, When I create a new record, then save it, then go back and edit the record, changing the service date followed by the service mileage, (which would be less than my current mileage), I just get a couple of red exclamation marks in both fields. The app will not allow me to save the modified mileage and date...
photousa is offline   Reply With Quote
Old 09-15-2017, 06:19 AM   #4
Site Team
 
Join Date: Sep 2016
Posts: 702
Country: United States
The records date and odometer must be consistent with the other service records.

The likely cause is that you have a service record with an inaccurate odometer entry.

For example, if on April 1, you had an oil change at 63,950 miles, but entered it as 639,500 miles, the following service records will not be accepted if the odometer entered is less than 639,500.

If you can't find the problem, please send a ticket to support@fuelly.com and include the backup data as well as the data that you are trying to enter.
EMY92 is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Fuelly iOS Apps
Powered by vBadvanced CMPS v3.2.3


All times are GMT -8. The time now is 02:25 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.