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---- For those of you following this thread (I've merged the 2 separate threads regarding the same issue)- If you have NOT received an email from me today (I'm pretty sure I messaged everyone who had messaged the Help Desk previously) either shoot me another message to support@fuelly.com or the gist of what I sent was: Quote:
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I had the sama problem. Support sugested to me to set the first leter of my email to CAPITAL (from grjg@ to Grjg@) and it worked. My Iphone and my Ipad sync data after the change. The change must be don on the device that is #2 (calkbord).
Best, GRJG |
Capitalization works!
Same issue here, and as grjg (and others) reported, capitalizing the first letter of my e-mail address works! Data is all there now.
What a strange workaround...but glad it's effective. |
Changing the first letter to a capital letter allowed Gas Cubby Sync on new device
Upgraded from iPhone 5 to iPhone 6S.
Sync didn't work, I couldn't get past the "This email is pending confirmation" screen. Changing the first character in my email address from "d" to "D" got past the screen, the data synced immediately. 4 cars and service records in Gas Cubby going back to 2013 popped up right away with no loss of data. (Running Version 9.0.2) Thanks!:) |
Finally got a reply with this workaround, and it worked. Simply capitalizing the first letter of your email address has “magically” fixed the bug and allowed sync to perform.
I have my data back in Gas Cubby now, thanks. |
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The option to set the first letter of my name to upper case worked for me. Thank you for the great responses everyone!
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No Account Gas Cubb
Upgraded from iPhone 4 to iPhone 5S.
I had the same problem. Changing the first character in my email "k" to "K". Now sync is OK. |
Glad to say the capital at the front of the email worked but the icon is still a blank on the iPad. What's the news with the update / upgrade to eliminate that ?
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