Fuelly Forums

Fuelly Forums (https://www.fuelly.com/forums/)
-   Introduce Yourself - New member Welcome (https://www.fuelly.com/forums/f6/)
-   -   Fuelly not working properly (https://www.fuelly.com/forums/f6/fuelly-not-working-properly-16702.html)

Alongtheway 08-07-2014 05:12 AM

Fuelly not working properly
 
Hello everybody. Been her for a while but haven't posted anything since the new update. My title was fuelly not working properly but I changed this because I found that the new upgrade is setup differently and have to look in different areas for what I had before. This is a great app to see and compare fuel consumption. Was looking at upgrading to a different motorcycle, with economy in mind, and could refine my choices quite well. Seems with the upgrade their is lot less motorcycles in some categories but I suppose a lot never renewed. Cheers

RobertV 08-07-2014 09:51 AM

Hello and thanks for the feedback!
We're aware of the Motorcycle (and some Car/Truck) models not visible in the Browse All section of the site.
Here's more info as to why: Vehicle Listing Concerns

1948doug 08-15-2014 10:40 AM

Just joined 2 or 3 days ago. I filled my car up today and were unable to find the link/window to post info in. I understand it takes 3 fill ups for your car to show up on the site and start tracking. I registered my car all except the vin nbr, I got that and now I can't edit my car. If I go to add a vehicle it does not show my primary/only vehicle. tks for your time....doug

wysguy 08-15-2014 01:13 PM

my average MPG for my vehicle is 0.3 mpg. I think it does a bit better than that.

thanks, though!

RobertV 08-15-2014 01:28 PM

Quote:

Originally Posted by 1948doug (Post 178445)
Just joined 2 or 3 days ago. I filled my car up today and were unable to find the link/window to post info in. I understand it takes 3 fill ups for your car to show up on the site and start tracking. I registered my car all except the vin nbr, I got that and now I can't edit my car. If I go to add a vehicle it does not show my primary/only vehicle. tks for your time....doug

I do not show a vehicle added to your garage. After registering, how did you add your vehicle? From the main site or from a mobile app?

RobertV 08-15-2014 01:29 PM

Quote:

Originally Posted by wysguy (Post 178449)
my average MPG for my vehicle is 0.3 mpg. I think it does a bit better than that.

thanks, though!

Take a look at August 3's fill-up. I believe the problem lies there.

1948doug 08-15-2014 03:21 PM

Thanks for quick reply, robertv. I thought it was main site. I went from home page to profile to step 1 add a vehicle. I'll try again tonight when I get home on my laptop.If I still have problem I promise I'll contact you again. Doug

RobertV 08-15-2014 08:47 PM

Quote:

Originally Posted by 1948doug (Post 178454)
Thanks for quick reply, robertv. I thought it was main site. I went from home page to profile to step 1 add a vehicle. I'll try again tonight when I get home on my laptop.If I still have problem I promise I'll contact you again. Doug

Great. Please let me know either way!

1948doug 08-16-2014 02:09 PM

Hello Mr robertv, I went to add a vehicle on my laptop at home and could not find a save button. I went to my dashboard tried to click on my garage and nothing happened. I'm still not sure if my vehicle has been saved. I put ever thing on the form, including my vin nbr. I still could not find +fill-up as seen in the short video. The video was on someones' dashboard. I must still be doing some thing wrong!!.....doug

RobertV 08-18-2014 06:10 AM

Quote:

Originally Posted by 1948doug (Post 178472)
Hello Mr robertv, I went to add a vehicle on my laptop at home and could not find a save button. I went to my dashboard tried to click on my garage and nothing happened. I'm still not sure if my vehicle has been saved. I put ever thing on the form, including my vin nbr. I still could not find +fill-up as seen in the short video. The video was on someones' dashboard. I must still be doing some thing wrong!!.....doug

Thanks for the follow up!

What browser are you using?
If you'd prefer, we can troubleshoot via email? Send me a quick message to our Help Desk: support@fuelly .com and we can pick up there.

1948doug 08-18-2014 11:55 AM

I sent an email to you today using the contact us link

Saabjoy 08-18-2014 03:35 PM

Yeah, my account seems to have problems too. I'm trying to add a fill up for a vehicle that already has 158 fill ups on it and once I add my data it gives me an error message that "fill up #45 already had more miles and was for an earlier date." It seems to be cross listing with another of my vehicles. Or has dementia. Or perhaps its me.

RobertV 08-18-2014 04:55 PM

Quote:

Originally Posted by 1948doug (Post 178510)
I sent an email to you today using the contact us link

I received your message. I'll be responding shortly.
Quote:

Originally Posted by Saabjoy (Post 178514)
Yeah, my account seems to have problems too. I'm trying to add a fill up for a vehicle that already has 158 fill ups on it and once I add my data it gives me an error message that "fill up #45 already had more miles and was for an earlier date." It seems to be cross listing with another of my vehicles. Or has dementia. Or perhaps its me.

We're referring to your Sienna, correct?
What is the details of the fill-up you're trying to add?
Odo-
Gallons-
Price-
Date-

Sagitar 08-20-2014 01:24 AM

I use a large badge on some sites and a small one on others.

For some reason the large and small badges show a different UK mpg

What can I do to make them display the same figure?

captpicard 08-20-2014 08:29 AM

units.
 
trying to enter my first fuel up. ive gone in to the settings to change the units to litres, but when I go back to the input page it still shows gallons?
help please

RobertV 08-20-2014 09:58 AM

Quote:

Originally Posted by Sagitar (Post 178554)
I use a large badge on some sites and a small one on others.

For some reason the large and small badges show a different UK mpg

What can I do to make them display the same figure?

Can you send me a link to each of the sites (preferably to a thread/post) where I can see the differences in the badges?
Thanks!

Quote:

Originally Posted by captpicard (Post 178564)
trying to enter my first fuel up. ive gone in to the settings to change the units to litres, but when I go back to the input page it still shows gallons?
help please

Looks like your vehicle's reporting units are still set to "Gallons (US)".
https://www.fuelly.com/driver/captpic...es/suzuki/edit
Simply select the appropriate radio button and Save.

captpicard 08-20-2014 10:15 AM

thank you.Sorted


All times are GMT -8. The time now is 06:30 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.