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-   -   Can't complete the vehicle data entry pop-up (https://www.fuelly.com/forums/f2/cant-complete-the-vehicle-data-entry-pop-up-17917.html)

novasbc 07-03-2015 07:27 PM

Can't complete the vehicle data entry pop-up
 
I enter all the fields that it seems to ask for, but never will let me save it.

Screenshot

RobertV 07-03-2015 08:21 PM

Thanks for the heads up. We'll do some more testing and figure out what's going on.

B3NN3TT 07-06-2015 10:43 AM

Same issue for me this past weekend.

edhead123 07-07-2015 08:36 AM

Similar issue, on the mobile site for entry, the pop-up asks for additional info. I put it in, then it says that I didn't fill out some of the field, but those fields weren't in the pop-up to choose.

I went in on a computer and edited the vehicle to get rid of the pop-up.

trollbait 07-07-2015 09:58 AM

Same problem here.
The engine and transmission I have for the 2013 Sonic was not available. So I clicked the 'my trim not available' button at the bottom. The engine, transmissions, and body fields disappeared, but when I tried saving, the system asked me to fill them out. Yet I couldn't get them to reappear.

ChicksHateMe 07-07-2015 08:36 PM

Same for me.

The options in the pull-downs are not correct for my vehicle. For instance, I have a Sonic. 1.4L engine and it's an Auto. Only options I see are 1.8L and standard.

Plus, when I select I can't see something, it does remove those entries, but when I go to save it, it says I must fill in those entries, which were hidden.

I end up having to X out of the pop-up every visit.

RobertV 07-07-2015 09:50 PM

We're still digging into this.

I'll post once we have a fix.

Sorry for any trouble it's causing you.

freddie 07-08-2015 02:54 PM

When you encounter this issue, please let me know what browser that you are using and mobile (Android, Apple, etc) vs desktop (Windows, OS/X, etc?).

trollbait 07-09-2015 05:01 AM

I'm using FireFox 39.0 on a Windows 7 Pro service pack 1 machine.

B3NN3TT 07-09-2015 05:05 AM

Oh yeah - this was on a Macbook Pro, running the current version of Chrome and Yosemite.

freddie 07-09-2015 11:37 AM

I made some changes, let me know how they work out.

If your vehicle's options are not available, that is a different issue to be worked out over time.

Tayne 08-24-2015 09:58 AM

I'm in a similar position, I click "can't find my trim level", the box disappears but then won't let me save it.

iMac, Yosemite 10.10.4, Safari 8.0.7

https://cdn.ipernity.com/200/22/54/39...25bbc7.640.jpg
Screen Shot 2015-08-24 at 18.50.33 par Tayne, on ipernity

RobertV 09-01-2015 09:27 PM

Quote:

Originally Posted by Tayne (Post 184926)
I'm in a similar position, I click "can't find my trim level", the box disappears but then won't let me save it.

iMac, Yosemite 10.10.4, Safari 8.0.7

https://cdn.ipernity.com/200/22/54/39...25bbc7.640.jpg
Screen Shot 2015-08-24 at 18.50.33 par Tayne, on ipernity

Can you try again and see if you're still having the same issue?

abbot33 09-02-2015 11:38 PM

I hope it will be in working condition now. Having all the problems solved.

spfautsch 10-06-2015 01:25 PM

I've been plagued by this on the mobile code for a while (firefox 41.0 on android). I honestly would prefer to be able to select a profile option that would eliminate the asking of all this additional info altogether. All I want is to track mileage. When I first started using fuelly that's exactly what it did, and that's the only reason I decided to use it instead of writing my own piece.

tanderson2491 10-07-2015 05:33 AM

This always pops up for me, even though I've already completed all the information and saved it. I still get prompted for my vehicle body type each fuelup.

freddie 10-07-2015 06:31 AM

Quote:

Originally Posted by tanderson2491 (Post 185659)
This always pops up for me, even though I've already completed all the information and saved it. I still get prompted for my vehicle body type each fuelup.

I just tested a fuelup on your account, when logged in as you, and I did not get the popup. What device are you getting the popup on?

Your fuelup record indicates that you are using the website to record fuelups. Can you provide me a screen shot of the pop up?

tanderson2491 10-13-2015 06:50 PM

Quote:

Originally Posted by freddie (Post 185660)
I just tested a fuelup on your account, when logged in as you, and I did not get the popup. What device are you getting the popup on?

Your fuelup record indicates that you are using the website to record fuelups. Can you provide me a screen shot of the pop up?

I would get it on Windows PC's (using Chrome) and my Android phone (using Chrome).

I just added a new fuelup since my last post and did not get the pop-up this time.

The pop-up I would get looks like this:
https://i59.tinypic.com/33ae7w4.jpg

I would have to select Body Style each time and then press Save.


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