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-   -   Fixed: data recovery (https://www.fuelly.com/forums/f42/data-recovery-18161.html)

ffemt300 09-23-2015 06:19 AM

data recovery
I did a factory reset on my phone. Prior to that I backed up my data into my Google drive via the Acar app. When I got acar reinstalled and attempted to recover my data the restore feature cant find the file. I copied the file into the proper folder in my internal storage to no avail? Help?

RobertV 09-23-2015 09:57 AM

Sorry you're having trouble.

I see you've sent in a Help Ticket; so let's try troubleshooting through there.

ffemt300 09-23-2015 12:23 PM

Fixed! I had renamed the backup file to something other than the format recognized by aCar. I renamed it back and the app found it and I was able to restore my data. Thanks Robert V.!

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