Fuelly Forums

Fuelly Forums (https://www.fuelly.com/forums/)
-   Fuelly Web Support and Community News (https://www.fuelly.com/forums/f2/)
-   -   Mobile fuelly not working on Blackberry (https://www.fuelly.com/forums/f2/mobile-fuelly-not-working-on-blackberry-845.html)

mongoandjane 05-04-2009 02:08 AM

Mobile fuelly not working on Blackberry
 
I am having trouble using the mobile version of fuelly on my Blackberry pearl. I go to m.fuelly.com and it gives me the log in screen. I log in and I get access denied each time.

pb 05-04-2009 02:13 AM

Are you sure you have the correct email address and password? You might try changing your password to something extremely simple temporarily, just to make sure it's not a problem with an odd character in your password. You can change your password here.

Oh, and make sure you enter your email address when you log in, not your username. That's a frequent problem people encounter. (And something we have on our to-do list to fix.)

Beyond that, you might also make sure your Blackberry browser is set to accept all cookies from Fuelly.

mongoandjane 05-13-2009 07:07 AM

I have tried everything you suggest and I am still getting "Access denied"

pb 05-13-2009 11:52 AM

Sorry you're having trouble. Can you use the regular Fuelly site on the Blackberry? Sounds like the mobile site just might not work for you.


All times are GMT -8. The time now is 04:56 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.