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-   -   Dealer says ScanGauge ruined my PCM and I can't use ScanGauge anymore (https://www.fuelly.com/forums/f33/dealer-says-scangauge-ruined-my-pcm-and-i-cant-use-scangauge-anymore-9781.html)

GasSavers_BEEF 08-21-2008 09:35 AM

also a thought, when you get your car back, you may want to take off all the other stuff you have done to it. I can see them looking at you as a target from here on out.

not the scangauge? then it must be all this extra sheet metal you added or the fact that you bumped up your tire pressure and it rattled the car lose. no warranty for you.

you see what I am saying. it has to be someones fault and they don't want to claim it.

Jay2TheRescue 08-21-2008 09:38 AM

Glad to hear that you got the issue resolved (hopefully). I'm still waiting for my email to be returned. Maybe I should try calling...

Markmysite 08-21-2008 09:42 AM

Quote:

Originally Posted by Jay2TheRescue (Post 115834)
Glad to hear that you got the issue resolved (hopefully). I'm still waiting for my email to be returned. Maybe I should try calling...

Yeah I would just call and talk with Ron ... 888-433-5664. I may have got lucky because I was spam redialing to get someone as soon as they turned off their answering machine. :p

GasSavers_JoeBob 08-21-2008 10:46 AM

Were I you, I would also (if you have not already done so) contact GMs district office and apprise them of the situation. Their address, phone number, and probably email should be in the back of your owner's manual.

Ford Man 08-21-2008 11:15 AM

I agree with everyone else the scan gauge didn't cause the problem. The only thing it is doing is relaying information that is being fed into the computer. Any type of scan tool when used is only hacking into the computers memory so why would this one be any different than one made by GM or any other manufacturer. I think it would be funny if it was a vacuum leak as Ron suggested. I'll bet the service personnel would never admit it though they would tell you anything but the truth and probably replace something else just so they could claim that was the problem all along. I'll bet that service manager was really surprised to know that you took your concerns to the maker of the scan gauge. She'll probably be more careful what she says and who she says it to from now on. Glad everything got worked out for you.

thisisntjared 08-21-2008 11:24 AM

wow that is awesome.

i am going to buy a scan gauge.

GasSavers_BEEF 08-21-2008 12:33 PM

I always say "who is going to believe in your product if you don't believe in it yourself"

Ron obviously does.

its a really good product and does it's job well. well worth the money

thisisntjared 08-21-2008 12:37 PM

the beauty in the scan gauge is that it doesnt claim to save fuel. it helps YOU save it. its very concrete

Rayme 08-21-2008 12:41 PM

Went and see your engine light come on the same day you have a new ECU...I dont think it's the problem at all.


*I see you have a Vibe (Toyota), and they are right, they can't reflash the ECU NOT DOES THE SCANGAUGE.

https://72.14.205.104/search?q=cache:...ient=firefox-a

Read through it, a simple vaccum leak or a bad MAF might be the cause.
I'm baffled at how sucky some mechanics are.

aalb1 08-21-2008 12:44 PM

Quote:

Originally Posted by BEEF (Post 115876)
I always say "who is going to believe in your product if you don't believe in it yourself"

Ron obviously does.

Well said. I doubt Ron will/can pick up every call and personally answer every email but that's an excellent example of amazing customer service!


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