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Old 12-14-2013, 10:02 AM   #1
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Android app stopped working

My android fuelly app won't let me enter decimals so I am unable to use it to enter fuel ups.

Three keys are not working:

under the 7 key
under the 9 key
right of the 9 key

I'm using Android 4.3 on a Samsung S3.

Hope you can get this fixed.
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Old 12-15-2013, 08:02 AM   #2
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Same issue here. Samsung Galaxy Note 2 with Android 4.3. Lost the ability to enter decimal point after update from Android 4.2.
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Old 12-18-2013, 09:10 PM   #3
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For some reason Samsung decided a decimal point isn't necessary for the numeric keypad on their phones. There's not much we can do from this end about it. If you're experiencing this problem you can visit this page on your phone:

http://m.fuelly.com/disable-numeric-keypad.gas?id=1

That will tell Fuelly Mobile not to use the numeric keypad for entry. You'll have to navigate to the numbers each time, but it's better than a non-functioning numeric keypad.

Hope this helps both of you. Any further questions, just let me know. I'll monitor this thread for the next couple of days or you can reach me via Fuelly Mail or the Help Desk.
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Old 12-19-2013, 03:13 PM   #4
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Just ran into this after upgrading to 4.3. Bah!
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Old 01-14-2014, 06:22 AM   #5
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Same problem here... Note 2 4.3 update deleted my decimal. Can we get a toggle in the app to force the regular keyboard?
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Old 01-14-2014, 08:45 PM   #6
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Take a look at Post #3...
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Old 01-16-2014, 09:09 AM   #7
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Options: Go to your device settings and change to the Swype keyboard. This one will show the decimal, or use the Fuelly SMS feature to post your fuel-ups, or post #3.
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Old 02-03-2014, 05:05 PM   #8
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It's a little bit of a pain, but I type the numbers in my calculator and then copy and paste them into the app.
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