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-   -   problems with update (https://www.fuelly.com/forums/f2/problems-with-update-16396.html)

RobertV 06-20-2014 11:25 AM

Quote:

Originally Posted by Bookman (Post 176970)
Why did you remove stats on Plugins?

What stats are you referring to, and which vehicle specifically?
Thanks!

windrider 06-20-2014 03:41 PM

2004 Kawasaki klr-650 motorcycles are missing
 
2004 Kawasaki klr-650 motorcycles are missing. I can still enter the fuel ups on mine but none of the 2004 bikes show up in the database now. Prior to the upgrade there was an issue with this model anyway....you had people listing them under 2 different options (e.g. - same make listed twice). I believe mine was listed under the more popular "KLR 650" while the minority of owners were listed under the "KLR650" option (missing a space). It appears most of the bikes are not being picked up now.

freddie 06-20-2014 03:45 PM

Quote:

Originally Posted by windrider (Post 176992)
2004 Kawasaki klr-650 motorcycles are missing. I can still enter the fuel ups on mine but none of the 2004 bikes show up in the database now. Prior to the upgrade there was an issue with this model anyway....you had people listing them under 2 different options (e.g. - same make listed twice). I believe mine was listed under the more popular "KLR 650" while the minority of owners were listed under the "KLR650" option (missing a space). It appears most of the bikes are not being picked up now.

This is precisely what we are rectifying. When done, you will find all of the bikes listed under one moniker.

BenG 06-20-2014 04:17 PM

mobile web updates don't update. Fueled up today, entered data via mobile site, got confirmation page (minus my L/100 KM calculation, since the mobile page doesn't seem to make the change from MPG) and now I don't see it in my stats. Who ever built this update for you, you should get your money back. Fuelly is useless to me now.

RobertV 06-20-2014 07:02 PM

Quote:

Originally Posted by BenG (Post 176995)
mobile web updates don't update. Fueled up today, entered data via mobile site, got confirmation page (minus my L/100 KM calculation, since the mobile page doesn't seem to make the change from MPG) and now I don't see it in my stats. Who ever built this update for you, you should get your money back. Fuelly is useless to me now.

After reviewing your Log Book: https://www.fuelly.com/car/subaru/brz...enG/160852/log
I see on June 13th and June 15th you marked the fuel-up as a Partial-fill.
Because of this, MPG will not be calculated for each of those fill-ups or the full fill-up after. Back-to-back partials can get tricky so you'll likely need an additional fill-up before you see any data. This isn't anything new however. Nothing has changed from before the update.
Fuelly has always required you to fill the tank in order to accurately calculate your fuel mileage.
More info can be found in our FAQ: https://www.fuelly.com/faq/3/Why-do-I...all-the-way-up
I hope you're not going to throw in the towel just yet; and stick with us now that you know this isn't a bug but a necessity to calculate your data correctly.

JonTebbutt 06-20-2014 08:18 PM

No Vauxhall Insignia Vehicle History
 
Hi, Since the update there are no other Vauxhall Insignia's to compare against. There were quite a few in the system to compare MPG performance against before, but they have now gone. Any chance these could be reinstates please.

somanymods 06-20-2014 08:36 PM

All the Subaru wrx years before 2012 are missing now

PaulX 06-20-2014 10:14 PM

Didn't the old fuelly have a way to get our old (sold) vehicles to display their data? I don't see how to do that any more.

Seedy 06-21-2014 04:44 AM

add me to the list of "not working on the iPhone" folks.

Seedy 06-21-2014 04:58 AM

Quote:

Originally Posted by Seedy (Post 177003)
add me to the list of "not working on the iPhone" folks.

That is using the website on my phone, I didn't know there was an app [sheepish]
giving that a try... login works fine on app, still not working on safari

not getting error, just reloads login/front page

MadDogTDI 06-22-2014 04:34 PM

All my custom stats are still missing. Will I need to add them all back again manually or should they show up again with a fix on Fuelly's end?

Thanks for the help on "Expand Notes" and the new iOS app!

Nightflux 06-22-2014 04:51 PM

a few issues
 
a few issues:

1) Unable to change my profile picture even though it fits the paramaters (97x117). When I try to change it, it uploads an old profile picture from way back.

2) I cannot access and fuel stats from later than 2 years ago

atomicalex 06-23-2014 05:13 AM

Quote:

Originally Posted by freddie (Post 176942)
atomicalex, I have made a change to unhide your rogue fuelup. Fuelups greater than 4001 miles weren't displaying.

Now you can see fuelup #17 is excessive and you may edit it what it should be.

Thank you!

It appears to be related to the decimal marker bug - my cell phones are all German, so use the comma instead of a point.

fouckhest 06-23-2014 12:15 PM

When I add a fuel up it is not calculating my MPGs?

neilma 06-23-2014 12:20 PM

Quote:

Originally Posted by fouckhest (Post 177068)
When I add a fuel up it is not calculating my MPGs?

Same here - Just went to add a couple of fuel ups tonight and the MPG is missing. If I then go back to some older records and save, those MPGs go missing too.....(I am using the standard Website)

Not sure if this is date related - When i add the fuel up, the calendar pops up, I choose the day and then it puts the date as 6/21/14 ( I am in UK so it should be 21/6/14). When I then go to the summary page the graphs seem to show Aprils fill ups instead of Junes...

dertaxman 06-23-2014 12:22 PM

No MPG's. Entered odometer reading, but miles & MPG area blank

diabeetus 06-23-2014 12:25 PM

Yup. Another one. Entered Odometer reading - no MPGs and miles calculated.

ThomzFusion 06-23-2014 12:29 PM

App Not Functioning Properly
 
I filled up this afternoon and attempted to add the data from the mobile app on a Microsoft Phone 8.1. Reported an error.

It also requested miles since last fill up, rather than total odometer reading, which seems strange. I tried both and both times got back an error message.

Then, upon arriving back home, I attempted to post using my computer. It reported 0.0 MPG (should have been about 45 MPG) on my Fusion hybrid, based upon my own calculations).

Something is obviously amiss...

T

ocpoolguy 06-23-2014 12:53 PM

miles and MPG not showing for last two fuel ups. they are there on the page you enter info on but not on the fuel log.

isaacHD7 06-23-2014 11:05 PM

Quote:

Originally Posted by RobertV (Post 176981)
All Volvo V70s should now be visible.
https://www.fuelly.com/car/volvo/v70

Looks that way. Thanks.

mjn 06-25-2014 06:25 AM

Every time i add some basic stats, they disappear on next log in.

gleny 06-25-2014 06:36 AM

My chart -(Recent Fuel-ups) is no longer showing the results, just a large dot in the middle of the screen

VinD 06-25-2014 09:07 AM

I don't know if it's been mentioned yet but since the update the Hyundai i10 models have been cut off at the 2012 model year with nothing appearing after this date.

Edit :- just checked the i20 & i30 models and they've got the same problem.

ilovemaui 06-25-2014 07:37 PM

The app crashes and goes black every time I open it. I have to delete the app.

VinD 06-25-2014 10:36 PM

Quote:

Originally Posted by VinD (Post 177144)
I don't know if it's been mentioned yet but since the update the Hyundai i10 models have been cut off at the 2012 model year with nothing appearing after this date.

Edit :- just checked the i20 & i30 models and they've got the same problem.

2nd Edit :- This is on a PC desktop using Chrome, 2012 and earlier are fine. It's affecting other Hyundais as well such as ix35.

VinD 06-25-2014 10:57 PM

Quote:

Originally Posted by freddie (Post 176910)
UK users, could you please tell me where you are seeing a date that is not formatted properly?

If you add or edit a fuel up the date is in US format (in the editing box) but displays as European in the main window when saved.

augustatrack 06-26-2014 08:34 AM

I can not add any decimal numbers on my mobile app any more. No more decimal miles. Only 3 or 4 for price per gallon and only whole number gallons.

Thunder 06-26-2014 11:31 AM

No decimals on mobile app
 
Quote:

Originally Posted by augustatrack (Post 177171)
I can not add any decimal numbers on my mobile app any more. No more decimal miles. Only 3 or 4 for price per gallon and only whole number gallons.

I am unable to do this from my Android app as well.

freddie 06-26-2014 12:10 PM

Quote:

Originally Posted by VinD (Post 177166)
If you add or edit a fuel up the date is in US format (in the editing box) but displays as European in the main window when saved.

This should be working correctly now.

MadDogTDI 06-26-2014 12:20 PM

Custom stats are showing up on my page again! Yay! Thanks!

VinD 06-26-2014 11:50 PM

Quote:

Originally Posted by freddie (Post 177184)
This should be working correctly now.

Confirmed as working correctly, cheers.

Some Hyundai's are still cutting off at 2012 model years (as Volvo's were previously) but it looks like you've got a lot to be going on with :lol: so I'll leave you to it.

romad 06-27-2014 06:59 AM

Can't edit vehicle
 
I received an email from Fuelly asking me to confirm/edit my vehicle due to this update. When I go to do so, I'm not allowed to edit the transmission, Drive Type, Body Style sections (can't edit the Engine section either, but it is correct).

freddie 06-27-2014 07:02 AM

Quote:

Originally Posted by romad (Post 177206)
I received an email from Fuelly asking me to confirm/edit my vehicle due to this update. When I go to do so, I'm not allowed to edit the transmission, Drive Type, Body Style sections (can't edit the Engine section either, but it is correct).

Change your Sub Model from "Choose" to "Base" and you will get the options.

whitehorse 06-27-2014 01:41 PM

Still no BMW 520D...

coolhands 06-27-2014 02:00 PM

Aprilia 'SportCity 250ie' now comes up as 'Error Invalid model' now when you click on it even though it used to exist as a category as my scoooter is indeed one of them. It used to be fine.

coolhands 06-27-2014 02:02 PM

^ actually now I look it appears as if all the sportcity (250 and 300cc) (& sometimes called 'cube' models) don't exist anymore under aprilia.

PumpkinSteve 06-28-2014 09:46 AM

I'm trying to add a new vehicle but no matter what make of vehicle I choose I'm only given Ford models to choose from (see pic).

https://i.imgur.com/u2UV1Qa.jpg

freddie 06-28-2014 09:50 AM

Quote:

Originally Posted by PumpkinSteve (Post 177235)
I'm trying to add a new vehicle but no matter what make of vehicle I choose I'm only given Ford models to choose from (see pic).

Please try again.

PumpkinSteve 06-28-2014 09:59 AM

Seems fine now, thanks.

tinagreen5 06-28-2014 11:58 AM

Post 5 thru 11 no longer appear on my history page. thats on Tinagreen5 GMC.


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