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-   -   activation mail never came. (https://www.fuelly.com/forums/f6/activation-mail-never-came-16700.html)

mickrussom 08-06-2014 11:36 PM

activation mail never came.
 
just signed up. I didn't see an activation in entire mailbox, including 'spam' etc.

Any way to request a resend?

RobertV 08-07-2014 06:58 AM

Email sent.
Please reply back to either the email or here to let me know you've received it.
Thanks!

shawns 08-21-2014 11:05 AM

this has happened to me too.

RobertV 08-21-2014 12:02 PM

Quote:

Originally Posted by shawns (Post 178599)
this has happened to me too.

Email sent.
Please reply back to either the email or here to let me know you've received it.
Thanks!

Kuripot_Kevin 08-22-2014 12:11 PM

Happened to me the first time I signed up. After sending 2 emails about it I gave up and signed up with the same email address but a different user name and all is fine now.

RobertV 08-26-2014 05:15 AM

Quote:

Originally Posted by Kuripot_Kevin (Post 178626)
Happened to me the first time I signed up. After sending 2 emails about it I gave up and signed up with the same email address but a different user name and all is fine now.

Sorry you had trouble initially!

I only show one account tied to your email address (which is the norm, only 1 email can be registered per username), so that tells me that likely registration wasn't completed the first time.

I also was unable to find any messages at our Help Desk from your current address. I'd like to ensure we're receiving all messages being sent to us, so if you wouldn't mind sending me a PM/Fuelly Mail with the email address you used? Or if you could copy/paste the messages you previously sent, so I can double check that they were received or not. I'd really appreciate it!

Thanks!

bobafettm 09-22-2014 11:25 AM

Same issue with me also. I was using Fuelly for quite awhile but now it is showing up as "activate account". Thanks!

RobertV 09-22-2014 10:46 PM

Quote:

Originally Posted by bobafettm (Post 179525)
Same issue with me also. I was using Fuelly for quite awhile but now it is showing up as "activate account". Thanks!

Sorry about that. I resent you the link. Please check your Junk/Spam folder.

However, I did find this account- https://www.fuelly.com/driver/dex
Is that you?

Phibernaut 10-02-2014 01:30 PM

Not Activated :(
 
Please send me another activation email as well. I haven't seen one yet.

RobertV 10-02-2014 01:52 PM

Quote:

Originally Posted by Phibernaut (Post 179792)
Please send me another activation email as well. I haven't seen one yet.

Email sent.

rkimbahb 10-04-2014 07:11 PM

Hi, can I have my activation email resent please? I have not received it (and checked junk folder). Thank you!

RobertV 10-04-2014 09:14 PM

Quote:

Originally Posted by rkimbahb (Post 179825)
Hi, can I have my activation email resent please? I have not received it (and checked junk folder). Thank you!

I show your account is already activated.

rkimbahb 10-06-2014 07:31 AM

Thank you! I thought the email came in because you initiated it, but I guess it just took some time. Thanks for checking!

sfranzit 01-19-2015 06:05 AM

Activation email
 
I never received an activation email for fuelly, i tried to contact support off the web page and its asking for a recaptcha that does not exist on the page.

Scott

Janet H 01-19-2015 07:11 AM

Quote:

Originally Posted by sfranzit (Post 181469)
I never received an activation email for fuelly, i tried to contact support off the web page and its asking for a recaptcha that does not exist on the page.

Scott



Scott - your account seems fully activated are you unable to login to your dashboard still?

RobertV 01-19-2015 11:55 PM

Quote:

Originally Posted by sfranzit (Post 181469)
I never received an activation email for fuelly, i tried to contact support off the web page and its asking for a recaptcha that does not exist on the page.

Scott

I just emailed you from our help desk. I resent the verification link.
Double check your spam box as sometimes they get caught there.

Let me know if you still don't receive my email.

allegroret 04-19-2015 06:39 PM

My account is not activated. Please send me a new activation email.

RobertV 04-20-2015 06:24 AM

Quote:

Originally Posted by allegroret (Post 182862)
My account is not activated. Please send me a new activation email.

emailed you.

kingkaid 05-06-2015 01:54 PM

I would like one as well

RobertV 05-06-2015 02:19 PM

Quote:

Originally Posted by kingkaid (Post 183498)
I would like one as well

Sent.

Double check your Spam/Junk folders. Sometimes our messages get caught in there.

craigslisted 11-22-2015 06:45 AM

can you send me an activation email? thank you.

dochanjorge 03-07-2016 12:08 AM

Hi,

my account is not activated as well. please send email

RobertV 03-07-2016 04:57 PM

Quote:

Originally Posted by dochanjorge (Post 187347)
Hi,

my account is not activated as well. please send email

Email sent.

Fleur_de_Zena 04-09-2016 06:56 AM

Hi,

I have the same problem. Can you send the activation email ? :)

Thank you

RobertV 04-12-2016 08:10 AM

Quote:

Originally Posted by Fleur_de_Zena (Post 187974)
Hi,

I have the same problem. Can you send the activation email ? :)

Thank you

Email sent. Please let me know here if you didn't receive it.

2004LB7 04-25-2016 07:05 AM

same problem here, no email. not in spam ether

thanks

RobertV 04-25-2016 12:59 PM

Quote:

Originally Posted by 2004LB7 (Post 188335)
same problem here, no email. not in spam ether

thanks

Email sent. Please let me know here if you didn't receive it.

2004LB7 04-26-2016 07:32 PM

Still no email. Maybe I entered something wrong with the email. Any way to change this?

2004LB7 04-26-2016 07:52 PM

Well i found the area in the control panel for email but it wont except my password for changing the email. Was wrong of course. Made the same mistake twice. Haha. I can log in and out no problem but my password wont work for changing the email. Now i am stuck...

RobertV 04-28-2016 12:16 PM

Quote:

Originally Posted by 2004LB7 (Post 188367)
Well i found the area in the control panel for email but it wont except my password for changing the email. Was wrong of course. Made the same mistake twice. Haha. I can log in and out no problem but my password wont work for changing the email. Now i am stuck...

Please send me a message to support@fuelly.com with your username as the subject line and I'll update your email address.

2004LB7 04-29-2016 12:43 PM

Quote:

Originally Posted by RobertV (Post 188390)
Please send me a message to support@fuelly.com with your username as the subject line and I'll update your email address.

Email sent

Thanks Jason

RobertV 04-29-2016 01:32 PM

Quote:

Originally Posted by 2004LB7 (Post 188408)
Email sent

Thanks Jason

Back at you. :coolsmiley:

2004LB7 04-29-2016 07:27 PM

Working now, thanks Jason

Doronik 05-25-2016 12:46 PM

hey folks. Still waiting for the email verification.

Ignore...just took a while.

Corsair 06-01-2016 05:37 PM

Hello I'm still awaiting the initial activation email as well. Appreciate any help.

RobertV 06-02-2016 12:15 PM

Quote:

Originally Posted by Corsair (Post 188944)
Hello I'm still awaiting the initial activation email as well. Appreciate any help.

I received your Help Ticket on Monday and responded early Tuesday morning. I still show your account isn't activated. Did you not receive my message?

Corsair 06-04-2016 11:23 AM

Quote:

Originally Posted by RobertV (Post 188960)
I received your Help Ticket on Monday and responded early Tuesday morning. I still show your account isn't activated. Did you not receive my message?

I looked through my entire mailbox, but I have not seen any email. I checked everything to make sure I setup everything correctly including the email. Any suggestions? Please let me know what I should do.

Corsair 06-04-2016 03:33 PM

Sorry to put so many posts, but since the issue was email I tried to change the email address to another email address and I get The password you have entered does not match your current one. Please press the back button, enter the correct details and try again. Don't forget that the password is case sensitive. Forgotten your password? Click here!" Obviously the password is correct if I can log in and post here so not sure whats going on there. I'd like to change the email address and hopefully finally get things going.

RobertV 06-08-2016 02:26 PM

Quote:

Originally Posted by Corsair (Post 189002)
Sorry to put so many posts, but since the issue was email I tried to change the email address to another email address and I get The password you have entered does not match your current one. Please press the back button, enter the correct details and try again. Don't forget that the password is case sensitive. Forgotten your password? Click here!" Obviously the password is correct if I can log in and post here so not sure whats going on there. I'd like to change the email address and hopefully finally get things going.

Sorry for the delay, this post got buried.
Can you send me another email to support@fuelly.com and I'll look into your account again. See if maybe there was a typo, or we can change the address, etc.

Corsair 06-08-2016 06:07 PM

Quote:

Originally Posted by RobertV (Post 189113)
Sorry for the delay, this post got buried.
Can you send me another email to support@fuelly.com and I'll look into your account again. See if maybe there was a typo, or we can change the address, etc.


I got an email about this post to my email address so it is definitely working, but still no activation email. I sent an email also to support. Thanks again for your help:)


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