All Stats Lost - Fuelly Forums

Android Users - Coming Soon! - Migrating from aCar 4.8 to 5.0

Reply
 
Thread Tools Display Modes
 
Old 11-12-2015, 12:22 PM   #1
Registered Member
 
Join Date: Mar 2012
Posts: 1
Country: United Kingdom
Location: Chester
All Stats Lost

Ive logged in to update my vehicles and all my stats on all cars have gone. Ive been filling out the details of my cars since i had them all and each time i buy a new one I start as a running record but its now all gone!!!!

Is this just me or has everyone had the same issue as I am gutted by this

Is there a fix or am I to start from the beginning again?
__________________

KevG is offline   Reply With Quote
Old 11-12-2015, 12:23 PM   #2
Registered Member
 
Join Date: Apr 2010
Posts: 1
Country: Canada
Location: Halifax, NS
Yes I am having the same issue.
__________________

BrianJR is offline   Reply With Quote
Old 11-12-2015, 12:25 PM   #3
Registered Member
 
Join Date: May 2015
Posts: 2
Country: Canada
Same here, just texted my fill-up and got a reply it my first one
mysticfac3 is offline   Reply With Quote
Old 11-12-2015, 12:38 PM   #4
znh
Registered Member
 
Join Date: Sep 2011
Posts: 3
Country: South Africa
Location: Pretoorsdorp
Both vehicles have no more data? What is up with that?
znh is offline   Reply With Quote
Old 11-12-2015, 12:43 PM   #5
Registered Member
 
RobertV's Avatar
 
Join Date: Feb 2013
Posts: 1,900
Country: United States
Location: San Antonio, TX
Digging into this now!
RobertV is offline   Reply With Quote
Old 11-12-2015, 01:01 PM   #6
Registered Member
 
Join Date: Sep 2013
Posts: 304
Country: Canada
Location: Toronto, ON
They must have discovered something.
Attached Thumbnails
Click image for larger version

Name:	Screen Shot 2015-11-12 at 3.59.02 PM.jpg
Views:	79
Size:	67.1 KB
ID:	1879  
LittleHim is offline   Reply With Quote
Old 11-12-2015, 01:05 PM   #7
Registered Member
 
RobertV's Avatar
 
Join Date: Feb 2013
Posts: 1,900
Country: United States
Location: San Antonio, TX
Recent updates (last night) and there was some corruption. We're in the process of restoring from last night's backup.
This means you will need to reenter any fuelups from Today.

We'll hopefully be back online soon.
RobertV is offline   Reply With Quote
Old 11-12-2015, 01:22 PM   #8
Registered Member
 
Join Date: Sep 2013
Posts: 304
Country: Canada
Location: Toronto, ON
Would this be causing GasTracker login issues?

Quote:
Originally Posted by RobertV View Post
Recent updates (last night) and there was some corruption. We're in the process of restoring from last night's backup.
This means you will need to reenter any fuelups from Today.

We'll hopefully be back online soon.
LittleHim is offline   Reply With Quote
Old 11-12-2015, 05:00 PM   #9
Registered Member
 
RobertV's Avatar
 
Join Date: Feb 2013
Posts: 1,900
Country: United States
Location: San Antonio, TX
Quote:
Originally Posted by LittleHim View Post
Would this be causing GasTracker login issues?
Yes. The site was put offline.

But we're back!
RobertV is offline   Reply With Quote
Old 11-12-2015, 05:01 PM   #10
Registered Member
 
RobertV's Avatar
 
Join Date: Feb 2013
Posts: 1,900
Country: United States
Location: San Antonio, TX
Just passing this along-

We had to do some server side updates last night, and it seems there was some corruption.
This caused the error we all were experiencing with the Fuel Logs not displaying.

We've corrected the issue and restored a backup from early this morning (approx 7:30am EST).
Any fill-ups added after that time will need to be readded. Sorry for any inconvenience.
Averages, Best MPG, Last MPG, etc will be recalculated soon. The process is running and may take a couple of hours before you see your profile updated. If you're adding a new fuel up the tables will be updated immediately/automatically.

Please message me here if you have any additional questions or concerns.

Again, we're sorry for any hiccup this caused in your day.

Cheers,
-Robert
__________________

RobertV is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Powered by vBadvanced CMPS v3.2.3


All times are GMT -8. The time now is 02:09 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.