I restored my iPhone 6s as new and the account would not confirm. I tried the solution in the following thread "Sync won't confirm" I capitalized the first letter in my email address and hit send again and it gave a message that account was already confirmed and then I was able to sync
For those of you following this thread (I've merged the 2 separate threads regarding the same issue)-
If you have NOT received an email from me today (I'm pretty sure I messaged everyone who had messaged the Help Desk previously) either shoot me another message to firstname.lastname@example.org or the gist of what I sent was:
While I cannot promise this will 100% resolve the issue for everyone, it has been brought to our attention by other users that simply capitalizing the first letter of your email address has “magically” fixed the bug and allowed sync to perform. Ex: What you’ve entered so far: “email@example.com” and what you should try changing it to: “Yourname@email.com”. If that doesn’t work, you may try playing with the capitalization and lowercase letters (like changing back to all lowercase after adding a capital letter before).
Based on the responses I've received via email, on here, and on Twitter, this seems like a solid work-around for the time being.
I had the sama problem. Support sugested to me to set the first leter of my email to CAPITAL (from grjg@ to Grjg@) and it worked. My Iphone and my Ipad sync data after the change. The change must be don on the device that is #2 (calkbord).
Changing the first letter to a capital letter allowed Gas Cubby Sync on new device
Upgraded from iPhone 5 to iPhone 6S.
Sync didn't work, I couldn't get past the "This email is pending confirmation" screen.
Changing the first character in my email address from "d" to "D" got past the screen, the data synced immediately. 4 cars and service records in Gas Cubby going back to 2013 popped up right away with no loss of data. (Running Version 9.0.2)
Finally got a reply with this workaround, and it worked. Simply capitalizing the first letter of your email address has “magically” fixed the bug and allowed sync to perform.
I have my data back in Gas Cubby now, thanks.
I was having the same problem. I got a notification email that I had accepted, but the app still didn't recognize the account as registered on the second device. I'd restarted, checking for spaces, closed the app, etc.
What did magically work was changing the capitalization of the email address to exactly match that used on the first device. As soon as I changed it, the device recognized that it was registered and synced. So something else people might look for.