I've owned the car for less than 2 months and about 1000miles. I did not log on anywhere. The image shown came from my car's display panel. The info is recorded in my car's computer. I don't know how to download it. I presume a Toyota mechanic with his diagnostic machine should be able to extract the info.
I don't drive much as you can see from my milage. I drive 2 round trips daily for about 3 miles each, mostly city driving with occasional highway trip of 10 to 20 miles.
I get that the stop and go will kill the average but didn't expect such low showing. That's why I'm asking for advice to see how to fix it.
As you can see from other Highlander owner's experience, my MPG is off the chart low.
I'm getting zero help from Toyota and certainly not from the dealer.