Lost Premium Status

[albertopitol]

It happened the same with me. I signed up for years ago, but recently I have problem: In the app, I am as a "free user", but when I click on "subscribe for $4.99/year", the app says "You already sign up for Yearly Pro (aCar - Car Management, Mileage)". My signature is until Oct, 2024.

[JimBritt]

Same with me! This is a serious issue.

[kcrex]

I'm in the same situation. Paid for Premium, but showing a Free user. I hope I did not lose all of my previously uploaded data. I have reached out to support. Hopefully, they can resolve this.

[Alina66]

Lost my premium status, but gained a chance to rediscover the essence of simplicity. In this setback, I find opportunity—to appreciate the basics, savor the journey, and recognize that value transcends the status quo. Here's to embracing life's changes with optimism and a refreshed perspective. Onward, with gratitude.

[DMLee]

Hi guys, I bought ACar for Android quite a while ago, and purchased acar pro unlocker from the Google Play Store on Oct 8, 2012. It was supposed to be PERMANENT.

Apparently the most recent Fuelly upgrade has forgotten my Premium upgrade, and it now says I'm a "free user". How can I fix it?

[Hellmark]

After this debacle, they gave me a donation code to register, but problem is that it frequently resets back to free, causing mr to have to reenter the code. Anyone else having this issue?

[Hellmark]

Had it happen again. Couldn't even go two weeks...

[Eulalia16]

Originally Posted by KenWD0ELQ

I bought ACar for Android quite a while ago, and purchased the Premium upgrade from the Google Play Store on Tuesday, July 31, 2012. It was supposed to be PERMANENT.

Apparently the most recent Fuelly upgrade has forgotten my Premium upgrade, and it now says I'm a "free user". WTF? What went wrong, and how do I fix this?

I opened my aCar app today to add a tank of fuel and was surprised to find ads plastered all over the place. Even reinstalling the Pro Unlocker from the app store no longer removes them. I've been a longtime owner of this app and shouldn't have to pay for it again or subscribe to anything unless I choose to. I simply want the features I originally paid for back, without being bombarded by advertising while managing my vehicle.